Home . Lodge A Complaint
Lodge A Complaint
In Montenegro iGaming, we are committed to the fairness and transparency of the iGaming industry. If you have a problem with a licensed operator, we will provide a clear and efficient process to resolve your concerns.
Who can lodge a complaint?
- A player who has a dispute with a licensed operator.
- A stakeholder who discovers a possible violation of license conditions.
What can be complained about?
Issues we deal with include:
- Player Disputes (e.g. non-payment of bonuses, unfair account closure)
- License Violations (e.g. immoral behavior, infractions)
- Responsible Gambling Issues (e.g. insufficient responsible gambling tools)